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Privacy Policy
This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by Banjarecasa Decor Private Limited ("Banjarecasa", "we", or "us"), a company incorporated under the Companies Act, 2013, with its registered office at 704, 7th Floor, Palm Court, Mehrauli-Gurgaon Road, Sector 16, Gurugram, Haryana, 122007, through its website https://banjarecasa.com/ ("Website") and is applicable to all users ("User" or "you") who visit or use the Website.
We value the trust you place in us. TheewBore, we are committed to ensuring that your privacy is protected. Please read the following statement carefully to understand how we collect, use, and protect your personal data.
By accessing our website, you agree to be bound by the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access our website. Your use of the Website signifies your acceptance of the terms of this Privacy Policy.
1. Information Collection and Use
When you use our Website, we may collect various types of information from you, including personal and non-personal data. The primary purpose of this information collection is to ensure that we can provide you with a smooth, efficient, and customized experience. The types of information we collect include:
- Personal Information: When you create an account or make a purchase, we collect personal data such as your name, email address, contact number, shipping and billing addresses, and payment information (e.g., credit card details).
- Transactional Information: This includes data related to purchases you make on the Website, including order history, billing information, and payment methods.
- Non-Personal Information: We automatically collect information such as your IP address, browser type, and browsing behavior. This helps us improve the functionality and performance of the Website.
2. Cookies and Tracking Technologies
To enhance your browsing experience, we use cookies and similar technologies on our Website. Cookies are small files placed on your device that help us recognize you, remember your preferences, and personalize your experience. We use both session cookies (which expire after you close your browser) and persistent cookies (which stay on your device until deleted or they expire).
Third-party vendors like Google may also use cookies to serve targeted ads based on your previous visits to the Website. You can opt-out of receiving interest-based advertising by visiting Google’s Ad Settings page.
Please note, if you choose to disable cookies, some features of the Website may not function correctly.
3. Use of Information
We use your information for various purposes, including:
- Providing Services: To process your orders, provide customer support, and personalize your experience on the Website.
- Marketing and Promotions: With your consent, we may send you emails about products, services, or offers that may interest you. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
- Improving Our Website and Services: We use data analytics to improve our Website, analyze user trends, and develop new features and services.
- Security and Fraud Prevention: To protect you and the Website from fraud, errors, and other criminal activity, we may use your information for security purposes.
4. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
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- Service Providers: We may share your data with third-party service providers who assist us in processing payments, delivering orders, or conducting marketing campaigns. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
- Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. You will be notified of such a change via email or a prominent notice on our Website.
5. Data Security
We take the protection of your personal data seriously and employ industry-standard security measures to safeguard your information. These measures include encryption, secure sockets layer (SSL) technology, and access control protocols to protect your data during transmission and storage. However, please note that no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you delete your account or request the removal of your data, we may retain some information for a period of time as required by law or for legitimate business purposes.
7. Accessing and Updating Your Information
You have the right to access, correct, or delete the personal information we hold about you. You can update your information by logging into your account on the Website. If you wish to delete your account or remove any personal information, please contact our customer support at Info@Banjarecasa.com.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as quickly as possible.
9. External Links
Our Website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of these third-party websites.
10. Changes to this Privacy Policy
Banjarecasa reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Your Consent
By using our Website and providing your information, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
12. Grievance Redressal
In accordance with the Information Technology Act 2000, the name and contact details of the Grievance Officer are provided in the Terms and Conditions of the Website.
13. Disclaimer
While we take every precaution to protect your personal information, we cannot guarantee the security of your data due to the nature of online communication and storage. You understand that you are using the Website at your own risk.
14. Withdrawing Your Consent
You may withdraw your consent for the collection and processing of your personal information at any time by contacting us at Info@Banjarecasa.com. Please note that withdrawing consent may affect your ability to access certain services on our Website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at Info@Banjarecasa.com.
Terms of service
Overview
Banjarecasa Decor Private Limited, incorporated under the Companies Act, 2013 and having its registered office at 704, 7th Floor, Palm Court, Mehrauli-Gurgaon Road, Sector 16, Gurugram, Haryana, 122007 ("Banjarecasa", "we", "us", or "our"), operates the website https://banjarecasa.com/ ("Website"). Throughout the Website, the terms “we”, “us” and “our” refer to Banjarecasa. By accessing or using the Website and/or purchasing products or services through it, you ("User", "you", or "your") agree to be bound by these Terms and Conditions (“Terms”).
Please review these Terms carefully before using the Website. Your continued access or use of the Website signifies your agreement to be legally bound by the Terms. If you do not agree to all the Terms, you should not use the Website or our services.
We reserve the right to update or modify these Terms at any time by posting updates to this page. You are responsible for reviewing any changes. Continued use of the Website constitutes acceptance of the revised Terms.
Our store is developed and managed by Edyug Technology Private Limited, which provides us with the e-commerce platform to sell our products and services online.
Section 1 - Eligibility and Usage Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have the consent of a legal guardian to use this Website. You must not use our services for any unlawful or unauthorised purposes, or in violation of any laws, including copyright laws. Transmission of any malicious code, viruses, or harmful data is strictly prohibited. Any violation of these Terms will lead to immediate termination of your access to the Services.
Section 2 - General Conditions of Use
We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transmitted unencrypted over various networks. Credit card details are always encrypted during network transfers.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Website or its Services without our express written permission.
Section 3 - Information Accuracy
We strive to provide accurate and updated information but do not guarantee that the content on this Website is complete, current, or error-free. Content is intended for general informational purposes and should not be the sole basis for decision-making. Any reliance on the Website content is at your own risk.
Section 4 - Service and Pricing Modifications
Prices and availability of products or services are subject to change without prior notice. We reserve the right to modify or discontinue the Website or any part of it without notice. We are not liable for any such modifications or discontinuations.
Section 5 - Product Information
Some products or services may be available exclusively online and in limited quantities. These are subject to return or exchange as per our Return Policy. We make every effort to accurately display product images and colors, but we cannot guarantee accuracy across all devices.
We reserve the right to limit the sales of our products or services and to discontinue any product at any time. All product descriptions and pricing are subject to change at our sole discretion. We do not guarantee that any product or service will meet your expectations.
Section 6 - Order and Billing Details
We reserve the right to limit or cancel orders at our discretion, especially those that appear to be from dealers or resellers. You agree to provide accurate and up-to-date account and purchase information. For more details, please refer to our Returns Policy.
Section 7 - Third-Party Tools and Services
We may provide access to third-party tools or services without monitoring or control. Use of such tools is entirely at your own risk, and we are not liable for issues arising from third-party services. Future updates or new features on the Website will also be subject to these Terms.
Section 8 - Third-Party Content and Links
Our website may contain third-party content or links to external websites. We are not responsible for the accuracy or reliability of such content, nor for any transactions made through third-party websites. Users are advised to review the terms and privacy policies of third-party sites before engaging.
Section 9 - User Submissions and Feedback
By submitting comments, ideas, or feedback to us, you grant us the right to edit, publish, distribute, and use them without restriction or compensation. You are responsible for the legality and content of your submissions. We reserve the right to remove any content deemed inappropriate or in violation of these Terms.
Section 10 - Privacy and Data Handling
Your personal information submitted through the Website is governed by our Privacy Policy. Please review our Privacy Policy for more details.
Section 11 - Errors and Omissions
Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to update or cancel orders accordingly, even after submission.
Section 12 - Restricted Usage
You are strictly prohibited from using the Website or its content for unlawful, fraudulent, harassing, or offensive purposes, including spamming, phishing, and distributing malicious code. We reserve the right to terminate your use for any such violations.
Section 13 - Disclaimers and Liability Limitations
We do not guarantee uninterrupted or error-free access to our services. All services and products are provided "as is" and "as available" without warranties of any kind. Banjarecasa and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
Section 14 - Indemnity Clause
You agree to indemnify and hold harmless Banjarecasa and its affiliates from any claims or demands arising from your violation of these Terms or infringement of third-party rights.
Section 15 - Severability Clause
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force and effect.
Section 16 - Termination of Agreement
These Terms remain in effect until terminated by either party. You may terminate by ceasing use of the Website. We may terminate access at any time if you violate these Terms. Termination will not affect rights or obligations incurred prior to termination.
Section 17 - Complete Agreement
These Terms, along with our posted policies, represent the full agreement between you and Banjarecasa regarding use of the Website, superseding any prior communications or agreements.
Section 18 - Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be resolved under Indian jurisdiction.
Section 19 - Policy Changes
We may update these Terms at any time. The most recent version will always be available on this page. Continued use after updates constitutes your agreement to the revised Terms.
Section 20 - Contact Details
For any questions regarding these Terms, please email us at info@banjarecasa.com. Registered Office: 704, 7th Floor, Palm Court, Mehrauli-Gurgaon Road, Sector 16, Gurugram, Haryana, 122007.
Section 21 - Grievance Redressal
If you have any complaints, please write to our Grievance Officer, Mr. Prashant Choudhary, at info@banjarecasa.com. Complaints will be acknowledged within 48 working hours and resolved within 15 working days.